This 1296P high-resolution dash cam upgrades your daily road recording experience. Compared with ordinary 1080P recorders, 1296P high-definition video captures richer road details, readable license plates, traffic signs and surrounding pedestrians even under complicated lighting conditions.
Frequently Asked Questions
Q1: Can the camera lens angle be adjusted?
The mounting bracket is adjustable, allowing you to fine-tune the device angle according to your vehicle model. You can adjust the angle while previewing the real-time image via the dedicated mobile app.
Q2: Why won't the dashcam power on?
The dashcam requires a stable power supply to boot up. Please verify that the power connection is secure (use the original car charger included in the package). Check if the power cable connector is loose at the dashcam port. If the issue persists, contact our after-sales support team.
Q3: What should I do if the device freezes and stops recording?
Disconnect the power supply, restart the device, and check if function is restored. Try replacing the SD card with a new one, or format the existing card (compatible with CLASS 10 U1 SD cards, 8GB-256GB capacity). If the problem remains, contact customer service immediately.
Q4: Why can't the mobile phone connect to the dashcam's Wi-Fi?
1. Check if the dashcam is powered on and its Wi-Fi function is enabled (Wi-Fi indicator light is on).
2. Ensure the mobile phone is close to the dashcam for proper Wi-Fi signal.
3. Verify that the mobile phone has connected to the correct Wi-Fi name of the dashcam.
4. If connection fails repeatedly, restart both the dashcam and mobile phone, then try again.
Q5: Built-in battery inquiry
This dashcam model does not have a built-in lithium battery. It cannot power on without being connected to a car charger. Please connect the device to the vehicle's lighter port via the included car charger to activate it.
